Account Manager - Remote

Overview

As an Account Manager at Datarails, you will manage and grow a portfolio of existing customer accounts, focusing on driving expansion revenue through upsells and cross-sells while fostering long-term relationships.

In Short

• Own and manage a book of business across various verticals.
• Develop account growth strategies.
• Identify and close upsell and cross-sell opportunities.
• Partner with Customer Success for high product adoption.
• Conduct Quarterly Business Reviews (QBRs).
• Forecast expansion pipeline accurately in Salesforce.
• Collaborate with Marketing and Product teams.
• Maintain a deep understanding of Datarails platform.

Requirements

• 2–4 years of experience in Account Management, Customer Success, or Sales in SaaS.
• Proven track record of driving account growth.
• Proficient in Salesforce and Excel.
• Exceptional communication and relationship-building skills.
• Highly organized with attention to detail.
• Strong understanding of finance functions.

Benefits

• Base salary range of $80-100k USD per year.
• Meaningful equity.
• 401(k) with up to 4% match (US) or RRSP contributions (Canada).
• Top-tier healthcare coverage.
• Paternity leave.
• Flexible PTO + 12 paid holidays.
• Life insurance and more!