Solutions Engineer - Remote

Overview

The Solutions Engineer will report directly to the VP of Solutions & Services, based in the US, and will play a pivotal role in helping prospects understand the value of DataDome for their business. This position is not just about technical expertise—it’s about becoming a trusted partner to clients, guiding them from introductory and demo discussions, through to production implementation.

In Short

• Understand complex customer business problems and advise them on how to deploy the DataDome solution
• Visualize customer internal systems and information topology
• Lead technical discussion with prospects in defining challenges and identifying client success criteria
• Prepare and deliver high impact presentations and demos that tell DataDome's differentiated story
• Guide customers through the evaluation process ensuring that DataDome's solution meets key business objectives and technical requirements
• Configure prospect's instance to enhance bot detection
• Work cross-functionally between different sales, engineering, product and marketing teams to promote the adoption of the DataDome solution and share customer feedback
• Collaborate with the Sales team to assess, qualify and track customer opportunities in SalesForce, and contribute to the design of effective technical solutions

Requirements

• Bachelor’s Degree in Computer Science/Engineering or equivalent experience
• At least 3 years pre-sales experience within a mid-market to enterprise level SaaS ecosystem. Cybersecurity experience is not necessary, but appreciated.
• A consultative approach with solving the customer’s business challenges and have a track record of successfully overcoming technical and security objections and highlighting product value as a whole
• Experience in translating technical concepts into language for varied audiences
• Good understanding of web-based solutions, website development and structured data
• Highly analytical mindset, that can manage client relationships as part of a market leading, AI driven organization.
• Customer oriented with excellent written and verbal communication skills, as well project management experience

Benefits

• Flex Life: While we offer remote, hybrid, & in-office options each position specifies the level of flexibility. Our Parisian office is located next to the Opera Garnier. You will also receive a 500€ stipend to help you set up your ideal workspace if you work hybrid or remotely.
• Generous Health Benefits: We have partnered with Kenko for your healthcare needs.
• Professional Development: #Growth is part of our DNA, therefore we have invested in an internal Learning and Development platform and offer the opportunity to request additional training and support via your manager.
• Events & Team building: Feel the #TeamSpirit both virtually & onsite, with several events & workshops planned throughout the year, including an annual offsite events, quarterly online and offline events and parties, lunch & learns, & much more.
• Parent Care: Gift & care packages for parents.
• PTO: Based on the country you are based from (e.g. 25 days in France).