The Solutions Engineer will report directly to the VP of Solutions & Services, based in the US, and will play a pivotal role in helping prospects understand the value of DataDome for their business. This position is not just about technical expertise—it’s about becoming a trusted partner to clients, guiding them from introductory and demo discussions, through to production implementation.

In Short

Understand complex customer business problems and advise them on how to deploy the DataDome solution
Visualize customer internal systems and information topology
Lead technical discussion with prospects in defining challenges and identifying client success criteria
Prepare and deliver high impact presentations and demos that tell DataDome's differentiated story
Guide customers through the evaluation process ensuring that DataDome's solution meets key business objectives and technical requirements
Configure prospect's instance to enhance bot detection
Work cross-functionally between different sales, engineering, product and marketing teams to promote the adoption of the DataDome solution and share customer feedback
Collaborate with the Sales team to assess, qualify and track customer opportunities in SalesForce, and contribute to the design of effective technical solutions

Requirements

Bachelor’s Degree in Computer Science/Engineering or equivalent experience
At least 3 years pre-sales experience within a mid-market to enterprise level SaaS ecosystem. Cybersecurity experience is not necessary, but appreciated.
A consultative approach with solving the customer’s business challenges and have a track record of successfully overcoming technical and security objections and highlighting product value as a whole
Experience in translating technical concepts into language for varied audiences
Good understanding of web-based solutions, website development and structured data
Highly analytical mindset, that can manage client relationships as part of a market leading, AI driven organization.
Customer oriented with excellent written and verbal communication skills, as well project management experience

Benefits

Flex Life: While we offer remote, hybrid, & in-office options each position specifies the level of flexibility. Our Parisian office is located next to the Opera Garnier. You will also receive a 500€ stipend to help you set up your ideal workspace if you work hybrid or remotely.
Generous Health Benefits: We have partnered with Kenko for your healthcare needs.
Professional Development: #Growth is part of our DNA, therefore we have invested in an internal Learning and Development platform and offer the opportunity to request additional training and support via your manager.
Events & Team building: Feel the #TeamSpirit both virtually & onsite, with several events & workshops planned throughout the year, including an annual offsite events, quarterly online and offline events and parties, lunch & learns, & much more.
Parent Care: Gift & care packages for parents.
PTO: Based on the country you are based from (e.g. 25 days in France).