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Partner Solutions Architect - Remote

Posted 12 weeks ago
Product
Full Time
Japan

Overview

The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners, ensuring successful outcomes and collaboration.

In Short

  • Ensure successful onboarding and training of partner technical resources.
  • Participate in joint business planning and review sessions.
  • Support partner technical initiatives and enablement workshops.
  • Advocate for partners’ technical concerns with internal teams.
  • Analyze partner service offerings and provide recommendations.
  • Collaborate with product management and engineering teams.
  • Curate and evolve best practices for platform adoption.

Requirements

  • Solid technical grounding with hands-on IT Development/Operations experience.
  • 10+ years in a customer or partner facing technical role.
  • Self-starter with strong business acumen.
  • Confident presentation skills.
  • Experience in observability tools like Datadog, Splunk, etc.
  • Experience with public cloud platforms (AWS, Azure, GCP).
  • Hands-on experience with containerization tools (Docker, Kubernetes).
  • Experience in scripting languages (Python, JavaScript, etc.).
  • Experience with configuration management tools (Terraform, Ansible).
  • Experience with CI/CD tools (Jenkins, Gitlab).

Benefits

  • Best-in-breed onboarding.
  • Generous global benefits.
  • Intra-departmental mentor and buddy program.
  • New hire stock equity and employee stock purchase plan.
  • Continuous professional development and product training.
  • An inclusive company culture with community guilds.
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Datadog

Datadog is a leading monitoring and analytics platform for developers, IT operations teams, and business users. The company emphasizes a collaborative and inclusive office culture, operating as a hybrid workplace to promote work-life harmony. Datadog values continuous learning and technical expertise, encouraging employees to engage with customers and partners to deliver exceptional service and support. With a focus on innovation, Datadog empowers its team members to contribute to product development and customer success, fostering a friendly and passionate environment with limitless potential for growth.

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