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Group Health Operations Manager (RN/LPN) - Remote

Posted 1 week ago
All others
Full Time
USA

Overview

The Group Health Operations Manager is responsible for overseeing the profitability of the regional operations center, ensuring financial and referral goals are met while managing team performance and staffing efficiencies.

In Short

  • Oversee regional operations center profitability.
  • Drive revenue growth through excellent customer service.
  • Manage client inquiries and ensure timely report delivery.
  • Optimize physician costs and selection.
  • Build relationships with key physicians for panel retention.
  • Monitor performance metrics of Customer Service Representatives and QA Specialists.
  • Conduct timely performance evaluations and handle staff discipline.
  • Coordinate with support departments for successful operations.
  • Plan and organize daily activities related to production.
  • Determine labor needs to meet production goals.

Requirements

  • Registered Nurse (RN) or Licensed Practical Nurse (LPN) certification.
  • Experience in healthcare operations management.
  • Strong leadership and staff management skills.
  • Excellent customer service abilities.
  • Ability to analyze performance and financial data.
  • Effective communication and relationship-building skills.
  • Experience with performance metrics and quality assurance.
  • Proficiency in managing staffing needs and evaluations.
  • Knowledge of healthcare billing and invoicing practices.
  • Ability to work in a remote environment.

Benefits

  • 100% remote work environment.
  • Opportunities for professional development.
  • Supportive company culture focused on client satisfaction.
  • Competitive salary and benefits package.
  • Flexible work schedule.
  • Health and wellness programs.
  • Engaging team environment.
  • Regular performance feedback and growth opportunities.
  • Collaboration with cross-functional teams.
  • Access to resources for continuous improvement.
Dane Street logo

Dane Street

Dane Street, LLC is a healthcare-focused organization dedicated to maintaining a robust physician panel to meet client needs. The company emphasizes the importance of individual and team contributions to ensure client satisfaction and a positive working environment. With a commitment to effective physician recruitment and network management, Dane Street operates within pre-established guidelines to negotiate costs and onboard new physicians. The organization values strong communication, negotiation skills, and a thorough understanding of medical terminology and compliance guidelines, fostering a collaborative atmosphere that supports both operational teams and physician reviewers.

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