Remote Otter LogoRemoteOtter

Launch Trainer - Remote

Posted Yesterday
Customer Service
Full Time
USA

Overview

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

In Short

  • Lead training sessions for new dental practices.
  • Deliver engaging onboarding programs both virtually and on-site.
  • Coach practices on scan quality and digital workflows.
  • Provide ongoing support and feedback post-launch.
  • Collaborate with various teams to enhance customer experience.
  • Conduct monitoring sessions to ensure best practices.
  • Travel up to 20% for in-practice training.
  • Work Monday-Friday, 12:15pm-9pm ET.
  • Help practices adopt Dandy tools effectively.
  • Recognize and celebrate progress with practices.

Requirements

  • Experience with digital dental platforms or clinical technologies.
  • Hands-on knowledge of intraoral scanning.
  • Strong facilitation and communication skills.
  • Customer-first mindset with empathy and patience.
  • Quick learner, tech-savvy, and adaptable.
  • Organized in managing multiple trainings.
  • Skilled in encouraging behavior change.

Benefits

  • Comprehensive and inclusive benefits packages.
  • Healthcare, dental, and mental health support.
  • Parental planning resources and retirement savings options.
  • Generous paid time off.
  • Inclusive workplace culture.
Dandy logo

Dandy

Dandy is a forward-thinking company revolutionizing the dental industry, which is valued at $200 billion but has remained largely outdated. With the support of prominent venture capital investors, Dandy aims to integrate and simplify all functions of dental practices through innovative technology. The company is dedicated to building a comprehensive operating system for dental offices across America, empowering dentists with cutting-edge technology, innovation, and exceptional support to enhance their practices, improve patient care, and optimize operational efficiency.

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