Remote Otter LogoRemoteOtter

Launch Trainer - Remote

Posted 2 days ago
Customer Service
Full Time
USA

Overview

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

In Short

  • Lead new practices through Dandy’s onboarding program.
  • Deliver engaging training sessions, both virtually and on-site.
  • Demonstrate best practices in intraoral scanning and digital workflows.
  • Support full platform adoption from day one.
  • Serve as a trusted coach post-launch.
  • Monitor early scan quality and provide constructive feedback.
  • Identify gaps in product usage and offer targeted follow-up.
  • Conduct First Case Monitoring sessions.
  • Collaborate with Customer Success, Product, and Support teams.
  • Recognize early wins and celebrate progress.

Requirements

  • Experience training on digital dental platforms or clinical technologies.
  • Hands-on knowledge of intraoral scanning and digital workflows.
  • Strong facilitation skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • Customer-first mindset.
  • Quick learner, tech-savvy, and adaptable.
  • Organized and efficient in managing multiple trainings.
  • Persuasive and supportive coach.

Benefits

  • Comprehensive and inclusive benefits packages.
  • Healthcare and dental support.
  • Mental health support.
  • Parental planning resources.
  • Retirement savings options.
  • Generous paid time off.
Dandy logo

Dandy

Dandy is a forward-thinking company revolutionizing the dental industry, which is valued at $200 billion but has remained largely outdated. With the support of prominent venture capital investors, Dandy aims to integrate and simplify all functions of dental practices through innovative technology. The company is dedicated to building a comprehensive operating system for dental offices across America, empowering dentists with cutting-edge technology, innovation, and exceptional support to enhance their practices, improve patient care, and optimize operational efficiency.

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