Senior Solution Architect / Consultant / or Sales Engineer - Remote

Overview

We are looking for an experienced Solutions Architect to join our dynamic team. This role involves working closely with sales teams to architect solutions that meet prospective customers' complex requirements, demonstrating the value of Cyara in enhancing their CX strategies.

In Short

• Work closely with sales teams to design tailored solutions.
• Understand customer needs and requirements.
• Demonstrate the value of Cyara's solutions.
• Build trust with potential customers.
• Enhance customer experience strategies.
• Support the sales process with technical expertise.
• Collaborate with cross-functional teams.
• Stay updated on industry trends and technologies.
• Contribute to the overall success of the sales team.
• Foster relationships with key stakeholders.

Requirements

• Proven experience as a Solutions Architect or similar role.
• Strong understanding of customer experience strategies.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Technical expertise in testing and monitoring solutions.
• Experience in sales support or customer-facing roles.
• Problem-solving skills and a customer-centric approach.
• Ability to understand complex requirements.
• Familiarity with the CX software development lifecycle.
• Willingness to learn and adapt to new technologies.

Benefits

• Opportunity to work with leading brands.
• Dynamic and inclusive work environment.
• Professional development opportunities.
• Competitive salary and benefits package.
• Work with a passionate and innovative team.
• Contribute to meaningful projects that enhance customer experiences.
• Flexible working arrangements.
• Access to the latest tools and technologies.
• Support for diversity, equity, and inclusion initiatives.
• Engagement in a culture of continuous improvement.