Sr. Manager, Product Implementation QA Lead - Remote

Overview

The Sr. Manager, Product Implementation QA Lead at CVS Health is responsible for developing and planning test processes for various platforms, ensuring quality in Medicare benefits claims systems, and managing multiple complex projects.

In Short

• Develop and plan test processes for platforms.
• Conduct claim testing reviews and process improvements.
• Manage end-to-end testing reflecting network and referral.
• Create and execute test strategies across multiple business segments.
• Ensure high quality by identifying errors in large data volumes.
• Utilize informatics team for project support.
• Responsible for documentation and readiness.
• Support HRP claims system setup of Medicare benefits.
• Lead multiple complex projects in a matrixed environment.
• Collaborate with various teams to ensure consistent methodologies.

Requirements

• 4+ years of project/program management experience.
• 4+ years of Medicare industry experience.
• Mastery of Excel skills.
• Knowledge of Medicare Part D and Advantage programs.
• Experience in identifying quality metrics.
• Strong analytical skills.
• Bachelor's Degree required.
• 6+ years in managed care/health insurance preferred.
• Experience in HRP benefit claims testing.
• Strategic thinking capabilities.

Benefits

• Full range of medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan available.
• Fully-paid term life insurance.
• Short-term and long-term disability benefits.
• Paid Time Off (PTO) and paid holidays.
• Well-being programs and education assistance.
• Free development courses.
• CVS store discount and partner discount programs.
• Recognition programs and commitment to sustainability.