Remote Site Management Team Lead

Overview

The Remote Site Management Team Lead will assist the Operations Manager with daily team supervision, oversee manpower and operations, and organize vendor services for clients.

In Short

• Assist the Operations Manager with team supervision.
• Oversee daily operations and organize vendor services.
• Liaise with client teams and stakeholders.
• Develop detailed site knowledge and respond to service requests.
• Act as the single point of contact (SPOC) for client requirements.
• Formulate and measure KPIs and SLAs.
• Create and manage the OPEX budget.
• Ensure billing accuracy.
• Attend client meetings to address immediate concerns.
• Work in shifting schedules, including holidays.

Requirements

• Bachelor's degree required.
• 1-3 years of experience in facility management and remote site operations.
• Advanced proficiency in MS Office.
• Strong IT skills for remote communication.
• Fluent in English, both oral and written.
• Willingness to work in shifting schedules.

Benefits

• Career development and a promote from within culture.
• Commitment to Diversity and Inclusion.
• Flexible and agile work environment.
• Focus on technology and autonomy.
• Continuous learning and development opportunities.
• Comprehensive employee benefits program.