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Guest Relation Host - Remote

Posted Yesterday
Customer Service
Full Time
Singapore

Overview

The Guest Relation Host provides front-of-house, concierge, and workplace support services to ensure a smooth and professional experience for employees, visitors, and clients.

In Short

  • Greet and assist visitors professionally.
  • Manage calls and emails with a corporate tone.
  • Build strong client relationships and act on feedback.
  • Maintain reception and shared spaces to high standards.
  • Keep employee records and guidelines updated.
  • Support meeting room use and AV setup.
  • Coordinate events including catering and room setups.
  • Manage mail and courier deliveries.
  • Handle logistics for supplies and storage.
  • Log and escalate workplace issues as needed.

Requirements

  • 2-3 years of experience in customer service or related fields.
  • Strong communication skills with executive level clients.
  • Exceptional emotional intelligence and empathy.
  • Detail-oriented and organized.
  • Proactive with a “can do” mentality.
  • Professional appearance and demeanor.
  • Ability to work under pressure.
  • Proficiency in Microsoft Suite.
  • Customer-centric hospitality focus.

Benefits

  • Career development and promote from within culture.
  • Flexible and agile work environment.
  • Commitment to diversity and inclusion.
  • Continuous learning and development opportunities.
  • Comprehensive employee benefits program.

C.W

Cushman & Wakefield

C&W Facility Services Inc., a subsidiary of Cushman & Wakefield, is a prominent player in the real estate services industry, specializing in providing innovative solutions and exceptional value to property owners and occupiers. With a global presence that includes 52,000 employees across nearly 400 offices in 60 countries, the company boasts over 100 years of experience and generated $9.5 billion in revenue in 2023. C&W Facility Services is committed to promoting a safe working environment and fostering the development of its workforce through training and mentorship.

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