Guest Relation Host - Remote

Overview

The Guest Relation Host provides front-of-house, concierge, and workplace support services to ensure a smooth and professional experience for employees, visitors, and clients.

In Short

• Greet and assist visitors professionally.
• Manage calls and emails with a corporate tone.
• Build strong client relationships and act on feedback.
• Maintain reception and shared spaces to high standards.
• Keep employee records and guidelines updated.
• Support meeting room use and AV setup.
• Coordinate events including catering and room setups.
• Manage mail and courier deliveries.
• Handle logistics for supplies and storage.
• Log and escalate workplace issues as needed.

Requirements

• 2-3 years of experience in customer service or related fields.
• Strong communication skills with executive level clients.
• Exceptional emotional intelligence and empathy.
• Detail-oriented and organized.
• Proactive with a “can do” mentality.
• Professional appearance and demeanor.
• Ability to work under pressure.
• Proficiency in Microsoft Suite.
• Customer-centric hospitality focus.

Benefits

• Career development and promote from within culture.
• Flexible and agile work environment.
• Commitment to diversity and inclusion.
• Continuous learning and development opportunities.
• Comprehensive employee benefits program.