Guest Relations Executive - Remote

Overview

The Guest Relations Executive at JLL is responsible for managing the front desk and ensuring a welcoming environment for clients and guests, while also handling administrative tasks and event coordination.

In Short

• Manage front desk operations and guest relations.
• Develop policies and procedures for reception functions.
• Ensure the reception area is organized and presentable.
• Handle telephone queries and client requests professionally.
• Assist with conference room bookings and event tasks.
• Participate in emergency procedures and crisis management.
• Maintain a professional image as the first point of contact.
• Demonstrate strong administrative and organizational skills.
• Familiarity with safety requirements is a plus.
• Work in an inclusive and entrepreneurial culture.

Requirements

• Experience in front desk and back office processes.
• Strong administrative and organizational skills.
• Excellent communication and people skills.
• Ability to handle multiple tasks and prioritize effectively.
• Computer-savvy with familiarity in relevant software.
• Upbeat and pleasant attitude towards clients.
• Knowledge of occupational safety requirements.
• Commitment to company brand and client service.
• Ability to work well under pressure.
• Team player with a collaborative spirit.

Benefits

• Opportunity to grow within a global company.
• Inclusive work culture that values diversity.
• Access to professional development tools and resources.
• Supportive team environment.
• Potential for career advancement.
• Work with like-minded individuals.
• Engagement in meaningful projects.
• Participation in company events and initiatives.
• Competitive salary and benefits package.
• Work-life balance initiatives.