Senior Data Communications Technician - Remote

Overview

The Senior Data Communications Technician role at JLL focuses on network and systems integration, serving as the primary technical contact at LaGuardia Airport for troubleshooting and supporting IT operations.

In Short

• Work on network infrastructure and application support.
• Serve as the primary technical contact at LaGuardia Airport.
• Configure and troubleshoot network systems, including Cat-6 and fiber optics.
• Resolve end user IT application service requests.
• Manage help desk ticketing system.
• Collaborate with stakeholders to define requirements.
• Develop and execute test plans and user acceptance testing.
• Create training materials and support documentation.
• Maintain relationships with clients and internal teams.
• Participate in projects and system implementations.

Requirements

• Strong problem-solving skills.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Collaborative working style with project management capabilities.
• Experience meeting deadlines under minimal supervision.
• Continuous learning mindset with hands-on technical approach.
• IT background with low voltage/DC power systems knowledge.
• CCNA certification preferred.
• Proficient in Microsoft Office and web-based applications.
• Experience with help desk ticketing systems.

Benefits

• 401(k) plan with matching contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.