Guest Relations Host - Remote

Overview

The Guest Relations Host at JLL will be responsible for ensuring a professional, warm, and genuine experience for visitors and clients, managing meeting rooms, events, and reception duties.

In Short

• Manage meeting room and client suite operations.
• Provide exceptional customer service at reception.
• Coordinate events and ensure all setups are in order.
• Handle visitor management and security protocols.
• Maintain cleanliness and organization in all areas.
• Assist with catering and AV equipment requests.
• Support the meeting room booking system.
• Conduct regular checks on meeting room usage.
• Communicate effectively with various teams and clients.
• Ensure compliance with operational standards.

Requirements

• Fluent in English, both written and oral.
• Minimum 3 years of hospitality or reception experience.
• Strong customer service and communication skills.
• Proficient in Microsoft Office Suite.
• Attention to detail and problem-solving abilities.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills.
• Professional appearance and grooming standards.

Benefits

• Opportunity to work in a dynamic environment.
• Professional growth and career development.
• Supportive team culture.
• Exposure to diverse clients and events.