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Dutch-Speaking Customer Service Representative - Remote

Posted 2 hours ago
Customer Service
Full Time
Portugal

Overview

Join an international customer experience team as a Dutch-speaking customer service representative, either remotely from Portugal or on-site, providing support for global brands in a multicultural environment.

In Short

  • Provide professional customer support in Dutch via phone, email, or chat
  • Handle inquiries related to products, services, and accounts
  • Resolve customer issues with empathy and efficiency
  • Maintain accurate records of interactions in internal systems
  • Follow quality standards and performance targets
  • Collaborate with international teams to improve customer satisfaction
  • Fluent Dutch (spoken and written) required
  • English level B1+ for internal communication
  • Strong communication and problem-solving skills needed
  • Customer-oriented mindset and basic computer literacy

Requirements

  • Fluent Dutch (spoken and written)
  • English level B1+ for internal communication
  • Strong communication and problem-solving skills
  • Customer-oriented mindset
  • Basic computer literacy

Benefits

  • Paid onboarding and professional training
  • International career development opportunities
  • Modern, multicultural work environment
  • Stable long-term contract
  • Supportive team culture
  • Relocation Package available for candidates moving to Portugal
Cross Border Talents logo

Cross Border Talents

Cross Border Talents is a multinational company specializing in professional and consumer imaging equipment and information systems. They provide exceptional customer support for a range of imaging products, including printers, photocopiers, and digital cameras, specifically catering to Norwegian-speaking customers. The company is committed to fostering a diverse and inclusive work environment, offering equal opportunities to all employees. With a focus on professional growth and development, Cross Border Talents provides comprehensive training, competitive salaries, and various benefits, including relocation support to Greece. They pride themselves on being a Great Place to Work, emphasizing community engagement and employee well-being.

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