Dutch-Speaking Customer Service Advisor - Remote

Overview

Join an international customer experience team as a Dutch-speaking Customer Service Advisor, with the option to work remotely from anywhere in Greece or on-site in Athens.

In Short

• Handle inbound customer requests in Dutch via phone, email, or chat.
• Provide accurate information about products, services, and accounts.
• Solve customer issues professionally and with empathy.
• Follow quality standards, KPIs, and service guidelines.
• Document all interactions correctly in the system.
• Work closely with international teams to ensure high customer satisfaction.
• Full training provided for new hires.
• Multiple start dates throughout the year.
• Career growth and internal mobility opportunities.
• Relocation package available for on-site roles in Athens.

Requirements

• Dutch level B2+ or higher (spoken and written).
• Good English level for internal communication.
• Strong customer orientation and communication skills.
• Basic computer and typing skills.
• EU citizenship or valid right to work in Greece.
• Willingness to work on-site in Athens or remotely from Greece.

Benefits

• Stable international projects with well-known brands.
• Paid training and continuous coaching.
• Supportive team and modern offices for on-site roles.
• Flight to Greece covered for relocation.
• Temporary accommodation on arrival.
• Assistance with paperwork and registration in Greece.