Remote Otter LogoRemoteOtter

Ukrainian-speaking Customer Service Agent - Remote

Posted 5 hours ago
Customer Service
Full Time
Portugal

Overview

We are expanding rapidly and are looking for Ukrainian-speaking Customer Support Representatives to join a fully remote project based in Portugal, with an immediate start.

In Short

  • Fully remote customer service role.
  • Ideal for candidates living in Portugal.
  • Support customers via chat, email, and phone.
  • Handle incoming customer requests and resolve issues.
  • Document interactions in internal systems.
  • Escalate complex cases when required.
  • Requires native or fluent Ukrainian and good English (B2 or higher).
  • Strong communication skills and ability to manage priorities.
  • Paid training and continuous coaching provided.
  • Full-time role with ASAP start.

Requirements

  • Legally allowed to work in Portugal.
  • Currently based in Portugal.
  • Ready to start immediately.
  • Previous experience in customer support is an advantage.

Benefits

  • Performance monitoring and real opportunities for growth.
Cross Border Talents logo

Cross Border Talents

Cross Border Talents is a multinational company specializing in professional and consumer imaging equipment and information systems. They provide exceptional customer support for a range of imaging products, including printers, photocopiers, and digital cameras, specifically catering to Norwegian-speaking customers. The company is committed to fostering a diverse and inclusive work environment, offering equal opportunities to all employees. With a focus on professional growth and development, Cross Border Talents provides comprehensive training, competitive salaries, and various benefits, including relocation support to Greece. They pride themselves on being a Great Place to Work, emphasizing community engagement and employee well-being.

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