Remote Otter LogoRemoteOtter

Remote Customer Service Specialist for Portugal

Posted 2 hours ago
Customer Service
Full Time
Portugal
1450 - 1600 EUR/month

Overview

Join an international team and provide excellent customer service for a leading company! In this remote position, you will support customers via phone, email, and chat, resolve inquiries and technical issues, and ensure outstanding customer satisfaction.

In Short

  • Remote position based in mainland Portugal
  • Support customers via phone, email, and chat
  • Resolve inquiries and technical issues
  • Ensure outstanding customer satisfaction
  • Work from home with flexible hours
  • Full-time position with rotating shifts
  • Competitive salary with bonuses and allowances
  • Private health insurance after 6 months
  • Career advancement opportunities
  • Paid training and continuous support

Requirements

  • Fluent in German (C2) and English (B2+)
  • Customer-oriented with strong communication skills
  • Technically savvy with basic computer knowledge
  • Residence in Portugal
  • EU citizen or valid Portuguese residence permit

Benefits

  • Base salary of €1,100 per month
  • Performance bonus of €180 per year
  • Meal allowance of €7.23 per workday
  • Transport allowance of €20 per month
  • Additional compensation for night and weekend work
  • Private health insurance from day one
  • Paid training and continuous support
  • Opportunities for career advancement
  • Flexible working hours
  • Permanent contract
Cross Border Talents logo

Cross Border Talents

Cross Border Talents is a multinational company specializing in professional and consumer imaging equipment and information systems. They provide exceptional customer support for a range of imaging products, including printers, photocopiers, and digital cameras, specifically catering to Norwegian-speaking customers. The company is committed to fostering a diverse and inclusive work environment, offering equal opportunities to all employees. With a focus on professional growth and development, Cross Border Talents provides comprehensive training, competitive salaries, and various benefits, including relocation support to Greece. They pride themselves on being a Great Place to Work, emphasizing community engagement and employee well-being.

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