Remote Customer Service Specialist (French Speaking) - Portugal

Overview

Join our dynamic international team as a Customer Service Specialist, providing support exclusively in French while working remotely from Portugal.

In Short

• Provide customer support in French via phone, email, and chat.
• Help clients resolve issues professionally and empathetically.
• Create positive and lasting customer experiences.
• Utilize internal systems and tools effectively.
• Contribute to a motivated and collaborative team environment.
• Must be a native French speaker.
• Positive attitude and customer-oriented mindset required.
• Experience in customer support preferred but not mandatory.
• Valid work authorization in the EU for Portugal is necessary.
• Availability for rotating shifts 24/7.

Requirements

• Fluent in French (written and spoken).
• Comfortable with technology and adaptable to new tools.
• Stable internet connection and suitable home workspace.
• Willingness to work in a rotating schedule.
• No English required.

Benefits

• Private health insurance from day one.
• Paid and continuous training.
• Opportunities for career advancement, including Team Lead positions.
• Meal allowance and transport compensation.
• Performance bonuses and additional compensation for night shifts and holidays.