Francophone Customer Service Specialist - Remote from Portugal

Overview

We are recruiting a Francophone Customer Service Specialist to join an international company in the premium home appliance sector, working remotely from Portugal.

In Short

• Remote work from Portugal
• Join a growing international company
• Provide exceptional customer experience via phone, email, and chat
• No prior experience required; comprehensive training provided
• Multicultural and dynamic work environment
• Attractive salary plus monthly performance bonuses
• Assistance with relocation and temporary housing
• Paid training from day one
• Real opportunities for career advancement
• Fluent in French and intermediate English required

Requirements

• Fluent in French (C2) - written and spoken
• Intermediate English (B2) - for training and internal communication
• Comfortable with digital tools
• Service-oriented, empathetic, rigorous, and good communication skills
• Based in Portugal or willing to relocate

Benefits

• Dynamic and multicultural work environment
• Attractive salary with performance bonuses
• Meal vouchers
• Relocation assistance including housing support
• Paid training from the first day
• Real opportunities for career growth