Francophone Customer Service Advisor - Remote in Portugal

Overview

We are recruiting a Francophone Customer Service Advisor for a premium home appliance company, offering remote work from Portugal. Join an international company and provide quality customer experiences through various communication channels.

In Short

• Remote work from Portugal.
• Sector: Premium Home Appliances.
• Dynamic and multicultural work environment.
• Attractive salary with monthly bonuses.
• Relocation assistance provided.
• Paid training from day one.
• Opportunities for career advancement.
• Respond to customer inquiries via phone, email, and chat.
• Provide professional and empathetic customer service.
• Collaborate with the team to share best practices.

Requirements

• Fluent in French (C2 level).
• Good level of English (B2 minimum).
• Comfortable with digital tools.
• Team spirit, rigor, service orientation, and empathy.
• Current residence in Portugal or willingness to relocate.

Benefits

• Dynamic and multicultural work environment.
• Attractive salary with monthly bonuses.
• Meal vouchers.
• Relocation assistance (temporary housing + covered procedures).
• Paid training from day one.
• Real opportunities for career growth within the company.