Remote Otter LogoRemoteOtter

Customer Service Representative – Multilingual - Remote

Posted 10 hours ago
Customer Service
Full Time
Greece

Overview

As a Customer Service Representative, you will be the first point of contact for customers and play a key role in delivering an excellent service experience in a remote setting within Greece.

In Short

  • Support customers via phone, email, and chat.
  • Handle inquiries related to orders, accounts, payments, deliveries, and technical issues.
  • Provide clear, accurate, and professional solutions.
  • Ensure high levels of customer satisfaction.
  • Escalate complex cases when needed.
  • Work in an international, fast-paced environment.
  • Must speak one of the required languages fluently.
  • Full-time, stable employment contract offered.
  • Relocation support available for international candidates.
  • Multiple start dates available.

Requirements

  • Native or fluent level in one of the required languages (C1/C2).
  • Good level of English (minimum B2).
  • Strong communication and problem-solving skills.
  • Customer-oriented mindset.
  • Ability to work in a fast-paced, international environment.
  • EU passport or valid EU work permit.
  • Willingness to relocate to Greece (if based abroad).

Benefits

  • Competitive salary + performance-based bonuses.
  • Paid training.
  • International and multicultural work environment.
  • Career growth opportunities within a global organization.
  • Relocation package includes hotel accommodation, flight ticket, and real estate agency fee covered.
Cross Border Talents logo

Cross Border Talents

Cross Border Talents is a multinational company specializing in professional and consumer imaging equipment and information systems. They provide exceptional customer support for a range of imaging products, including printers, photocopiers, and digital cameras, specifically catering to Norwegian-speaking customers. The company is committed to fostering a diverse and inclusive work environment, offering equal opportunities to all employees. With a focus on professional growth and development, Cross Border Talents provides comprehensive training, competitive salaries, and various benefits, including relocation support to Greece. They pride themselves on being a Great Place to Work, emphasizing community engagement and employee well-being.

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