Dutch Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment ES is excited to offer a great opportunity for Dutch-speaking individuals to join a leading provider of digital services in Bulgaria as Customer Service Representatives! This role is perfect for those who are passionate about technology and enjoy making a difference in customers' lives. You will be responsible for assisting Dutch-speaking clients with their inquiries regarding digital services, ensuring they have a smooth and satisfying experience. Join us in a vibrant work environment where your skills will be valued!

In Short

• Deliver exceptional customer service to Dutch-speaking clients through various communication channels, including phone, email, and live chat.
• Efficiently handle customer inquiries and resolve any issues related to digital services.
• Maintain a friendly and professional demeanor in all customer interactions.
• Accurately document customer interactions and contribute to service improvement initiatives.
• Collaborate with team members and other departments to enhance customer satisfaction and service quality.
• Participate in training sessions to stay updated on product knowledge and customer service best practices.

Requirements

• Fluency in Dutch is required.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a team environment.
• Problem-solving skills and a customer-oriented attitude.

Benefits

• Opportunity to work in a vibrant environment.
• Valued skills and contributions.
• Training sessions provided.