Dutch Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment ES is excited to announce a wonderful opportunity for Dutch-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you have a passion for travel and hospitality, this role is perfect for you. You will assist Dutch-speaking customers with their inquiries concerning hotel reservations, ensuring they have a smooth and enjoyable experience in planning their stays. Join our dynamic team committed to delivering exceptional service in the hospitality industry!

In Short

• Provide excellent customer support to Dutch-speaking clients through phone, email, and live chat.
• Efficiently handle inquiries related to hotel bookings, cancellation requests, and general information.
• Maintain a professional and friendly demeanor during all customer interactions.
• Document customer interactions accurately to assist in service improvement and quality assurance.
• Collaborate with team members and hotel partners to ensure an exceptional customer experience.
• Participate in ongoing training to enhance understanding of hotel services and customer service best practices.

Requirements

• Fluency in Dutch (spoken and written) is essential.
• Strong communication skills and customer-oriented mindset.
• Ability to work in a fast-paced environment.
• Previous experience in customer service or hospitality is a plus.
• Willingness to learn and adapt to new systems and processes.

Benefits

• Opportunity to work in a dynamic and supportive team.
• Gain experience in the hospitality industry.
• Flexible working hours.
• Training and development opportunities.
• Potential for career advancement.