Community Programs Manager - Remote

Overview

As a Community Programs Manager at Cribl, you will create ways for customers to learn from each other and from Cribl, connecting them with the right resources and programs.

In Short

• Design and execute community engagement strategies.
• Segment community journeys by cohorts and tailor experiences.
• Formalize user group programs for global scale.
• Design educational programs and hackathons for user engagement.
• Partner with social media to promote community initiatives.
• 6+ years of experience in community management or related roles.
• Strong program management and facilitation skills.
• Experience with community analytics tools.
• Excellent written and verbal communication skills.
• Familiarity with observability and IT operations.

Requirements

• 6+ years of experience in community management, developer relations, or customer advocacy.
• Successful ownership of Slack/Discord communities.
• Strong program management and facilitation skills.
• Comfortable with community analytics tools.
• Excellent communication skills.
• Proven collaboration with sales, marketing, and product teams.
• Experience in observability, security, or IT operations.

Benefits

• Competitive salary based on experience.
• Generous benefits package including health, dental, and vision.
• Paid holidays and time off.
• 401(k) and equity options.
• Discretionary company-wide bonus eligibility.