Senior Professional Services Consultant - Remote

Overview

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.

We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.

In Short

• Demonstrate technical leadership and authority in the areas of observability and/or security.
• The opportunity to be the thought leader in driving complex deployments of Cribl products while working side by side with the customers to resolve their unique problems.
• Work with a team of incredibly talented and dedicated peers, all the way from the Engineering, Sales Engineering, Support and Customer Success Engineers.
• Lead and execute complex customer engagements, serving as the technical authority, and ensuring successful architecture, design, development, deployment, operationalization, and documentation.
• Enhance Cribl's learning ecosystem by creating valuable resources such as best practice documentation, informative blog posts, comprehensive runbooks, engaging workshops, and effective customer training materials.
• Facilitating knowledge transfer, enablement, coaching, and mentoring for team members, customers, and/or partners.
• This position may require stand-by, on-call, or off-hours duties.

Requirements

• Minimum 5 years of hands-on experience in technical consulting or big data analytics, demonstrating proficiency in advanced technical concepts and methodologies.
• Extensive expertise in deploying and managing AWS/AZURE/GCP Cloud environments, including advanced configuration and optimization techniques.
• Exceptional command over Big Data Analytics tools such as Splunk, Elastic, Grafana, DataDog, Exabeam, and Azure Sentinel, with a deep understanding of their technical intricacies and practical applications.
• Proven track record of working with complex Enterprise applications, including proficiency in deploying and managing Kubernetes, Docker, and other automation technologies.
• In-depth knowledge and experience with both Unix and Windows operating systems, proficient in utilizing command line interfaces and GUIs to accomplish complex tasks.
• Proficient in scripting languages such as JavaScript, with recent experience developing scripts and automation workflows.
• Ability to effectively communicate and engage with a diverse range of stakeholders, including technical personnel like administrators, as well as executive-level partners, demonstrating strong interpersonal and presentation skills.
• Passionate about delivering exceptional customer experiences and solving complex technical challenges, consistently going above and beyond to meet and exceed customer expectations.
• BONUS POINTS:
• Ability to thrive in a dynamic, fast-growing environment while working independently and remotely from other members of your team.
• Relevant software industry experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics.
• Ability to travel up to 30%.

Benefits

• Competitive salary based on geographic location.
• Generous benefits package including health, dental, vision, short-term disability, and life insurance.
• Paid holidays and paid time off.
• Fertility treatment benefit.
• 401(k) plan.
• Equity options.
• Eligibility for a discretionary company-wide bonus.