Senior Professional Services Consultant - Remote

Posted 2 weeks ago

Sales / Business

Full Time

USA

Professional Services

Technical Configuration

GTM Strategy

Sales Engagement

Overview

The Senior Professional Services Consultant at Outreach will act as a trusted advisor to customers, ensuring exceptional onboarding and implementation experiences while providing strategic insights and best practices for platform adoption.

In Short

Be the main point of contact for customers post-sale.
Ensure exceptional implementation experiences for all stakeholders.
Provide strategic insights and best practices to customers.
Work with various teams to document customer journeys.
Identify opportunities for additional services.
Maintain thorough documentation and manage customer information.
Exhibit project management excellence and meet deadlines.
Drive successful platform adoption during and after go-live.
Influence leadership and gather customer feedback.
Contribute to refining methodologies within the team.

Requirements

5-7 years of experience in professional services or consulting.
Proven track record of building client relationships.
Strong project management skills.
Self-driven and proactive in problem-solving.
Ability to understand technical product aspects.

Benefits

Work with a leading AI Revenue Workflow Platform.
Collaborate with top organizations globally.
Be part of a dynamic and innovative team.
Opportunities for professional growth.
Flexible working environment (hybrid/remote options).

Outreach

Outreach is a pioneering AI Sales Execution Platform designed to enhance intelligent revenue workflows. Leveraging the largest foundation of customer interactions and go-to-market team data, Outreach empowers revenue professionals to accelerate decision-making and optimize seller performance. With a robust platform that supports revenue teams in crafting, measuring, and refining strategies throughout the customer journey, Outreach enhances efficiency and effectiveness across the revenue cycle. Trusted by over 6,000 customers, including industry leaders like Zoom, McKesson, Snowflake, SAP, and Okta, Outreach is committed to placing customers at the heart of their operations to drive improved revenue outcomes and competitive success.

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