Virtual Assistant (Orthodontics) - Remote

Overview

The Virtual Assistant (Orthodontics) will play a key role in supporting our client's practice by handling insurance processing, patient coordination, aligner monitoring, and light marketing and administrative tasks.

In Short

• Accurately verify orthodontic insurance benefits.
• Submit and monitor insurance claims for timely payment.
• Follow up on unpaid or denied claims.
• Respond to patient inquiries via email, text, or phone.
• Assist with appointment scheduling and reminders.
• Review photos submitted by aligner patients.
• Help manage Google Business Profile and social media.
• Make basic website updates using WordPress.
• Monitor online messages for digital reputation management.

Requirements

• Experience in orthodontic insurance management.
• Strong communication skills.
• Ability to handle sensitive information confidentially.
• Familiarity with social media platforms.
• Basic knowledge of website management.

Benefits

• Work in a dynamic orthodontic environment.
• Engage in creative digital responsibilities.
• Flexible remote work opportunities.