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Virtual Orthodontic Assistant (DMD) - Remote

Posted 14 weeks ago
Customer Service
Full Time
Worldwide

Overview

MedVA is seeking a dedicated and skilled Virtual Orthodontic Assistant (DMD) to join our dynamic team. In this role, you will support orthodontists in providing excellent patient care and ensuring the smooth operation of orthodontic practice virtually. Your responsibilities will include managing patient records, coordinating appointments, and providing assistance with treatment plans and patient follow-ups, all while utilizing the latest technology and software to enhance efficiency.

In Short

  • Assist orthodontists with treatment planning and case management
  • Coordinate patient appointments and manage scheduling efficiently
  • Maintain accurate and up-to-date patient records and documentation
  • Provide virtual support for patient consultations and follow-up care
  • Communicate effectively with patients to inform them about treatment processes, timelines, and expectations
  • Manage and order dental supplies as needed
  • Support the orthodontic team with administrative tasks as required

Requirements

  • Strong attention to detail
  • Excellent communication skills
  • Experience in customer service
  • Familiarity with orthodontic practices is a plus
  • Ability to work independently in a virtual environment

Benefits

  • Supportive team environment
  • Opportunity to work remotely
  • Professional development opportunities
MedVA logo

MedVA

MedVA is a forward-thinking organization focused on providing innovative IT solutions tailored to the healthcare sector. With a commitment to enhancing operational efficiency and ensuring compliance with regulations such as HIPAA, MedVA emphasizes the importance of robust IT infrastructure and cybersecurity. The company values continuous learning and offers quality training programs to its employees, fostering a culture of growth and development. MedVA also supports a flexible work environment, allowing team members to work from home while prioritizing their health and well-being.

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