Encompass Administrator - Remote

Overview

The Encompass Administrator oversees the day-to-day administration of the Encompass Loan Origination System (LOS), requiring a high level of technical expertise.

In Short

• Oversee administration of Encompass LOS.
• Customize and configure the Encompass system.
• Research and design enhancements to the Encompass LOS.
• Train users on system changes and enhancements.
• Work under pressure in a deadline-oriented environment.
• Participate in process improvement initiatives.
• Maintain user access and security in the system.
• Collaborate with stakeholders for continuous improvement.
• Manage priorities and workflow effectively.
• Mentor and train team members.

Requirements

• High School diploma or equivalent.
• Certified Encompass Administrator.
• 6+ years Ellie Mae Administration experience.
• In-depth understanding of the mortgage industry.
• Advanced knowledge of the Encompass program.
• Proficiency in Microsoft Office applications.
• Strong problem-solving and analytical abilities.
• Excellent written and verbal communication skills.
• Ability to work well under pressure.
• Team player with flexibility and versatility.

Benefits

• Competitive pay.
• Great health benefits.
• Dynamic team culture.
• Opportunities for personal development.
• Recognition as a Gallup Exceptional Workplace.
• Flexible working hours.
• Supportive work environment.
• Career growth opportunities.
• Commitment to employee engagement.
• Focus on building better lives for members.