System Analyst - Hybrid - Remote

Overview

The System Analyst role at Credibly involves analyzing system requirements, creating documentation, and developing test plans to support the Test Automation team.

In Short

• Analyze system requirements and behavior.
• Create high-quality internal and external documentation.
• Develop test plans and test cases for product validation.
• Collaborate with developers and QA engineers.
• Maintain documentation in the knowledge management system.
• Review and edit technical documentation.
• Create tutorials and training materials.
• Develop standardized templates for documentation.
• Strong understanding of SDLC and testing methodologies.
• 3+ years of experience in technical writing.

Requirements

• Bachelor's degree in Technical Communication or related field.
• 3+ years of experience in technical writing.
• 1+ years of experience with test automation documentation.
• Proficiency with documentation tools like Confluence and Jira.
• Experience with API documentation tools.
• Knowledge of programming concepts.
• Excellent writing skills with attention to detail.
• Strong organizational abilities.
• Ability to explain complex technical concepts clearly.

Benefits

• Flexible working conditions (hybrid remote/in-office).
• Generous PTO package.
• 8 Paid Company Holidays.
• Paid Parental Leave and Bereavement.
• 401k with company match.
• Medical insurance through BCBSM or BCN.
• Dental and Vision insurance provided.
• HSA and FSA options available.
• Company paid life insurance and short-term disability.
• Additional optional insurances.