Senior Business Analyst - Hybrid - Remote

Overview

As a Senior Business Analyst at Credibly, you will play a crucial role in analyzing system requirements and creating comprehensive technical documentation for our products and services.

In Short

• Create and maintain technical documentation including user guides and API documentation.
• Develop test plans and cases to ensure product functionality.
• Collaborate with various teams to gather technical information.
• Review and edit documentation produced by technical team members.
• Maintain documentation in the knowledge management system.
• Assist in creating tutorials and training materials.
• Proficient in documentation tools like Confluence and Jira.
• Knowledge of programming concepts and languages.
• Strong organizational skills and attention to detail.
• Flexible working conditions with hybrid remote/in-office options.

Requirements

• Bachelor's degree in a relevant field.
• 3+ years of technical writing experience.
• 1+ years of experience with test automation documentation.
• Strong understanding of SDLC and testing methodologies.
• Experience with API documentation tools.
• Excellent writing skills.
• Ability to explain complex technical concepts clearly.

Benefits

• Flexible working conditions.
• Generous PTO package.
• Paid Company Holidays.
• 401k with company match.
• Medical, Dental, and Vision insurance.
• Company paid life insurance.
• Additional optional insurances.