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System Support Analyst 1 - Hybrid - Remote

Posted 17 weeks ago
DevOps / Sysadmin
Full Time
United States, Florida
Negotiable/hour

Overview

Symmetry IT is seeking a dedicated and skilled System Support Analyst to join our dynamic team. This hybrid role combines the flexibility of remote work with the hands-on responsibilities of onsite support.

In Short

  • Provide remote support for end users by resolving tickets and addressing technical issues via phone and email.
  • Assist with hardware, software, and network troubleshooting for clients.
  • Perform onsite support at various locations in the Jacksonville area as required.
  • Collaborate with the team to ensure efficient and effective problem resolution.

Requirements

  • Proven experience in IT support or a related field.
  • Strong troubleshooting skills for hardware, software, and network issues.
  • Reliable transportation for onsite support at client locations in Jacksonville.
  • Excellent communication and customer service skills.

Benefits

  • Supportive work environment.
  • Mentorship opportunities.
  • Chance to grow with an industry leader in managed IT services.
Symmetry I.T logo

Symmetry I.T

Symmetry IT is a leading provider of managed services, serving businesses across Florida and Texas. The company specializes in delivering custom IT support and security solutions tailored to the unique needs of its clients. With a strong commitment to innovation and excellence, Symmetry IT empowers businesses to operate securely and efficiently. The company fosters a fun and dynamic work environment that emphasizes mentorship and professional growth, making it a great place for collaboration, learning, and making a difference.

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