Training Analyst - Physicians Billing Service - Remote

Overview

The Training Analyst position focuses on developing and delivering training programs for Epic applications, ensuring effective education for end-users in a clinical setting.

In Short

• Develop and deliver training for Epic applications.
• Create curriculum and lesson plans for training sessions.
• Provide proficiency training for leaders and physicians.
• Incorporate adult learning techniques in training delivery.
• Collect feedback to improve training programs.
• Maintain and update existing course materials.
• Act as a liaison between clinical departments and the billing service.
• Contribute to the design and development of training materials.
• Participate in the implementation of new applications.
• Work collaboratively with a dynamic team in a healthcare setting.

Requirements

• 2 years of experience in medical information or clinical operations.
• 2 years of experience with Epic applications.
• Strong customer service skills.
• Ability to develop and deliver engaging training programs.
• Familiarity with adult learning theory.
• Proficiency in Microsoft Office applications.
• Excellent oral and written communication skills.
• Ability to work independently and as part of a team.
• Experience in curriculum development.
• Strong organizational and time management skills.

Benefits

• Up to 22 days of vacation and 10 recognized holidays.
• Competitive health insurance packages.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution retirement savings plan.
• Wellness challenges and mental health resources.
• 4 weeks of caregiver leave for new parents.
• Tuition coverage for employees and their families.
• Inclusive workplace culture encouraging diverse perspectives.
• Opportunities for professional development and growth.
• Support for work-life balance.