Team Lead Operations - Neurology - Remote

Overview

The Team Lead Operations for the Neurology Patient Access team ensures smooth daily operations, assists with escalated calls, and leads team efforts in department-specific collections.

In Short

• Serves as team lead for the Neurology Patient Access team.
• Assists with operational questions and escalated calls.
• Conducts monthly quality assurance reviews.
• Participates in training new staff members.
• Identifies and resolves department-specific issues.
• Motivates staff and promotes team goals.
• Handles special projects as assigned by management.
• Works in a normal office environment.
• Requires a high school diploma or equivalent.
• 2 years of experience in insurance or collections is preferred.

Requirements

• High school diploma or equivalent.
• 2 years of experience in insurance or collections.
• Skills in ICD 9 and CPT Coding.
• Familiarity with billing systems and telecommunications software.
• No specific certifications required.

Benefits

• Up to 22 days of vacation and 10 recognized holidays.
• Competitive health insurance packages.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution retirement savings plan.
• Wellness challenges and mental health resources.
• 4 weeks of caregiver leave.
• Tuition coverage for you and your family after seven years.