Level 3 Managed Services Engineer: Microsoft - Remote

Overview

As a Level 3 Managed Services Engineer with a Microsoft focus, you will play a crucial role in providing advanced technical support and expertise to our clients.

In Short

• Provide escalated technical support for Microsoft-based systems.
• Proactively monitor, troubleshoot, and resolve complex issues.
• Perform system administration tasks.
• Design, implement, and maintain backup and disaster recovery solutions.
• Collaborate with support teams to resolve technical issues.
• Assist L4 Consulting on project work.
• Conduct root cause analysis and implement corrective actions.
• Document system configurations and procedures.
• Participate in the adoption of DevOps processes.
• Stay updated on emerging Microsoft technologies.

Requirements

• Experience with Device Management – Intune MDM/MAM, Autopilot.
• Familiarity with Microsoft Security Products.
• Familiarity with Identity management.
• Exhibit leadership and organizational capabilities.
• Strong troubleshooting skills.
• Excellent communication skills.
• Ability to work in a team environment.
• Proactive approach to problem-solving.
• Knowledge of backup and disaster recovery solutions.
• Experience with Azure Conditional Access and MFA.

Benefits

• Opportunity to work with advanced Microsoft technologies.
• Remote work flexibility.
• Collaborative team environment.
• Professional development opportunities.
• Competitive salary and benefits package.