Managed Services Engineer Level III - Remote

Overview

The Managed Services Engineer will be responsible for successfully managing, creating, designing, implementing and turning up AireSpring’s services that include, but are not limited to: Data & Voice Services, SDWAN/MPLS, and Hosted/Cloud PBX/VoIP.

In Short

• Manage and implement AireSpring’s services.
• Strong background in routing and switching protocols.
• Network security and Intrusion Detection System management.
• Configuration and installation of Customer Premise Equipment.
• Perform IP site outage troubleshooting.
• Develop and manage infrastructure documentation.
• Participate in management meetings for infrastructure projects.
• Advises on new infrastructure build outs.
• Strongly self-motivated and problem-solving skills.
• Work with customers and vendors for service delivery.

Requirements

• B.S in Computer Engineering or M.S in Network Engineering.
• 5-7 years of experience in Telecommunications and Networking.
• Excellent management and technical problem resolution skills.
• Knowledge of Adtran or Cisco CPE configuration.
• Voice Over IP knowledge of SIP.
• Experience with Metro Ethernet Technologies.
• Hardware / Software Troubleshooting skills.
• LAN/WAN Optimization experience.
• Experience with Cisco, Polycom, Grandstream, and Aastra phones.
• Project Management experience.

Benefits

• Confidentiality of information according to EEO guidelines.