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IT Support Specialist - Remote

Posted 3 days ago
DevOps / Sysadmin
Full Time
Worldwide

Overview

As an IT Technical Support specialist at Copeland, you will ensure our technology infrastructure runs smoothly and efficiently, contributing to a sustainable future through innovative HVACR technologies.

In Short

  • Maintain essential IT operations including operating systems and applications.
  • Handle business-critical IT tasks and system improvements.
  • Support Business Managed Systems / DevOps in resolving incidents.
  • Install, configure, and support workstation software and hardware.
  • Analyze staff needs and boost efficiency.
  • Manage vendors and procure ongoing services.
  • Complete systems and network design and documentation.
  • Implement software upgrades and troubleshoot performance issues.
  • Provide technical support as needed.
  • Maintain IT equipment inventory and documentation.

Requirements

  • Two years of experience in IT.
  • Excellent customer service skills.
  • Effective communication with business users and IT professionals.
  • Experience in a manufacturing environment.
  • Familiarity with a Windows Domain Environment.
  • Basic to intermediate English language skills.
  • Bachelor’s degree or equivalent experience in computer systems.

Benefits

  • Opportunities for professional development.
  • Collaborative and innovative work environment.
  • Commitment to sustainability and inclusion.
  • Strong culture of respect and responsibility.

C.P

Copeland Philippines

Copeland Climate Technologies (Suzhou) Co. Ltd. is a global leader in climate technologies focused on sustainability. The company specializes in creating efficient residential, commercial, and industrial spaces through advanced HVACR technologies, ensuring the protection of temperature-sensitive goods throughout the cold chain. With a commitment to innovation, Copeland combines best-in-class engineering, design, and manufacturing with leading brands in compression, controls, software, and monitoring solutions. The company aims to reduce carbon emissions and improve energy efficiency across various applications, including heating, ventilation, air conditioning, and refrigeration. Copeland fosters a diverse and inclusive workplace culture, investing in the development of its employees and offering flexible benefits to support their personal and professional growth. As an Equal Opportunity Employer, Copeland is dedicated to creating a welcoming environment for all individuals.

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