Client Service Representative - Remote

Overview

This position offers a hybrid work option up to 50% remote and is based out of the Mankato, MN office location. As a Client Service Representative at Compeer Financial, you will serve as the first point of contact for clients, building strong relationships by providing exceptional levels of service.

In Short

• Hybrid model – up to 50% work from home
• Provide front line customer service to clients
• Maintain strong relationships with clients
• Coordinate office operations and events
• Assist in loan servicing and documentation
• Support the Sales Team with client products
• Perform administrative office duties
• Participate in learning and development programs
• Work in a collaborative team environment
• Flexible schedules available

Requirements

• High school diploma or GED
• 0-5 years of client service experience
• Strong organizational and communication skills
• Detail-oriented and accuracy-focused
• Ability to adapt to changing priorities
• Proficient in Microsoft Word, Excel, and Outlook
• General knowledge of farming operations preferred
• Knowledge of basic accounting principles preferred
• Effective conflict resolution skills
• Ability to prioritize client needs

Benefits

• Up to 9% towards 401k
• Comprehensive medical, dental, and vision plans
• Life and AD&D insurance
• Short-term and long-term disability
• Vacation, sick leave, and parental leave
• Volunteer paid time off
• Learning and development programs
• Professional membership reimbursement
• Mentorship programs
• Casual work environment