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Market Operations Specialist - Remote

Posted 21 weeks ago
Sales / Business
Full Time
Worldwide

Overview

As a Market Operations Specialist at Coinbase, you will join a high-performing team dedicated to providing exceptional support for institutional products, playing a crucial role in the success of the Institutional Operations organization.

In Short

  • Provide front line support to Coinbase Exchange, Derivatives, and International exchanges.
  • Respond to client inquiries regarding exchange functionality and market events.
  • Collaborate with Sales, Product, and Engineering teams.
  • Utilize advanced troubleshooting skills to solve complex problems.
  • Demonstrate excellent analytical and organizational skills.
  • Adapt to the evolving needs of a high-growth, remote-first organization.
  • Possess in-depth knowledge of futures, options, and digital assets.
  • Experience with various support channels including voice and email.
  • Basic understanding of API and FIX protocols is a plus.
  • Data science skills (SQL) and proficiency with CRM tools preferred.

Requirements

  • BA/BS in Information Systems, Economics, Finance, or a technical field.
  • 5+ years of experience in financial markets or technical operations/support.
  • Ability to articulate complex problems and solutions.
  • Excellent multitasking and professionalism.
  • Experience with different support channels.
  • Adaptability to a fast-paced environment.
  • In-depth knowledge of digital assets.

Benefits

  • Work in a mission-driven company focused on economic freedom.
  • Collaborate with high-caliber colleagues.
  • Opportunity to leave a mark on the world through crypto and blockchain technology.
  • Engage in a culture that values feedback and personal growth.
  • Be part of a remote-first organization.
Coinbase logo

Coinbase

Coinbase is a leading cryptocurrency exchange platform that allows users to buy, sell, and manage a variety of digital currencies. Founded in 2012, the company aims to create an open financial system for the world, making it easy for individuals and institutions to engage with cryptocurrencies. With a focus on security, user experience, and regulatory compliance, Coinbase has established itself as a trusted platform in the rapidly evolving blockchain and cryptocurrency landscape.

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