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DevOps Engineer - Remote

Posted 32 weeks ago
DevOps / Sysadmin
Full Time
Germany

Overview

The DevOps Engineer will be part of a cross-functional team focused on delivering continuous improvements and developing new products at Cognigy, a leader in AI-driven customer service solutions.

In Short

  • Automate provisioning processes of Kubernetes clusters.
  • Monitor product installations and infrastructure for stability.
  • Help engineering teams automate recurring procedures.
  • Provide guidance to other DevOps engineers.
  • Involved in all phases of software engineering.
  • Focus on observability, scalability, and reliability.
  • Lead postmortems after major incidents.
  • Continuously develop skills and share knowledge.
  • Seek user feedback while developing new features.
  • Ensure code base is always deployable to production.

Requirements

  • Experience with Kubernetes and microservices.
  • Strong understanding of SaaS product offerings.
  • Ability to work in an agile development environment.
  • Experience in automation and DevOps practices.
  • Strong problem-solving skills.
  • Excellent communication and teamwork abilities.
  • Willingness to learn and adapt.
  • Customer-focused mindset.

Benefits

  • Work in a diverse and respectful team.
  • Opportunities for personal and professional growth.
  • Engaging work culture based on trust and transparency.
  • Be part of a leading company in AI technology.
Cognigy logo

Cognigy

Cognigy is a pioneering company in the customer service industry, specializing in advanced AI Agent platforms for enterprise contact centers. Their flagship solution, Cognigy.AI, enables businesses to provide instant, hyper-personalized, and multilingual customer service across various channels. By integrating Generative and Conversational AI, Cognigy creates Agentic AI that enhances customer experiences and supports contact center employees in real-time. The company fosters a diverse and respectful work environment, emphasizing growth, teamwork, and transparency, while offering significant opportunities for professional development and a range of attractive employee benefits.

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