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QA Tech Lead - Remote

Posted 2 weeks ago
QA
Full Time
Germany

Overview

The QA Tech Lead at Cognigy will play a pivotal role in transforming the customer service industry through advanced AI solutions, leading the QA team to ensure high-quality product delivery.

In Short

  • Lead the QA team with technical leadership in testing and automation.
  • Create scalable test plans and automation frameworks.
  • Improve QA processes for better defect detection.
  • Mentor QA engineers and foster career growth.
  • Collaborate with Engineering and Product teams.
  • Develop automated test suites for various testing types.
  • Oversee defect resolution processes and reporting.
  • Communicate QA insights in technical discussions.

Requirements

  • Proven experience in QA leadership.
  • Strong knowledge of test automation tools.
  • Experience in creating test strategies and plans.
  • Ability to mentor and develop team members.
  • Excellent collaboration and communication skills.
  • Familiarity with performance and API testing.
  • Experience with defect management processes.

Benefits

  • Work in a diverse and inclusive environment.
  • Opportunities for professional growth and development.
  • Be part of a passionate team committed to innovation.
  • Flexible work arrangements including remote options.
  • Competitive salary and benefits package.
Cognigy logo

Cognigy

Cognigy is a pioneering company in the customer service industry, specializing in advanced AI Agent platforms for enterprise contact centers. Their flagship solution, Cognigy.AI, enables businesses to provide instant, hyper-personalized, and multilingual customer service across various channels. By integrating Generative and Conversational AI, Cognigy creates Agentic AI that enhances customer experiences and supports contact center employees in real-time. The company fosters a diverse and respectful work environment, emphasizing growth, teamwork, and transparency, while offering significant opportunities for professional development and a range of attractive employee benefits.

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