Service & Sales Representative - Remote

Overview

The Service & Sales Representative will provide, support, and perform work relating to customer needs through “best practices” in the field, representing the company with integrity and professionalism.

In Short

• Provide support and perform work relating to customer needs.
• Maintain high standards of professionalism.
• Participate in on-site sales and gear inspections.
• Develop technical knowledge to communicate effectively with customers.
• Build and maintain strong customer relationships.
• Generate leads and quotes through in-person visits.
• Document and track business opportunities.
• Provide customer support during field visits.
• Manage on-site projects with minimal supervision.
• Travel 50% of the time.

Requirements

• High School diploma or equivalent experience.
• 2 years of service experience in the paper industry.
• Ability to work with minimal supervision.
• Good communication and relationship building skills.
• Ability to lift up to 60 pounds.
• Valid driver's license in good standing.
• Ability to read blueprints and drawings.
• Strong organizational skills with attention to detail.
• Must be a team player and flexible.
• Comply with company policies and procedures.

Benefits

• Opportunity to work in a dynamic environment.
• Engage in a variety of customer interactions.
• Professional development and training opportunities.
• Work with a knowledgeable team in the paper industry.
• Flexible job assignments.