Implementation Specialist - Remote

Overview

Cobalt Benefits Group (CBG) is seeking an Implementation Specialist to support the successful onboarding of new clients onto our self-funded benefit platforms. This role involves project coordination, client communication, and process execution.

In Short

• Coordinate and drive implementation activities across multiple teams.
• Create and manage implementation project plans and timelines.
• Gather and document customer requirements for accurate setup.
• Identify risks and partner with stakeholders for resolution.
• Facilitate implementation kick-off activities.
• Lead client-facing meetings related to onboarding.
• Track action items and implementation milestones.
• Build strong relationships with internal teams and clients.
• Support continuous improvement of implementation processes.
• Perform other related duties as assigned.

Requirements

• 2+ years of experience in health insurance implementation.
• Experience working directly with clients on complex initiatives.
• Knowledge of self-funded health plans and related services.
• Strong project coordination and organizational skills.
• Comfortable presenting to client management.
• Proficiency in MS Office and web-based tools.
• Ability to work independently and collaboratively.
• Associate’s degree or equivalent relevant experience.
• Willingness to travel up to 10% during peak periods.
• Technical writing experience is a plus.

Benefits

• Medical, dental, and vision coverage with employer HSA contributions.
• Company-paid life, AD&D, and disability insurance.
• 401(k) with up to a 6% employer match.
• Generous paid time off and holidays.
• Flexible Spending Accounts.
• A collaborative culture with regular company events.