Regional Service Manager - Remote

Overview

The Regional Service Manager at Clymac is responsible for leading a reliable and efficient service team, focusing on customer satisfaction and operational excellence.

In Short

• Deliver operational service excellence in the region.
• Build and develop customer service base.
• Ensure compliance with health and safety standards.
• Manage and review performance of regional engineers.
• Maximize revenue generation through effective team management.
• Conduct weekly performance reporting.
• Oversee scheduling and resource management.
• Act as escalation point for customer concerns.
• Ensure environmental compliance in service delivery.
• Facilitate team development through regular meetings.

Requirements

• Knowledge of Fire and Security Systems.
• Experience in line management.
• Technical background in electrical/electronic industry preferred.
• Excellent communication skills.
• Self-motivated with strong organizational skills.
• Professional and computer literate.
• Full UK Driving Licence.

Benefits

• Competitive salary.
• Car or car allowance.
• Pension scheme.
• Life assurance (4x salary).
• Paid referral scheme.
• Paid holidays plus bank holidays.
• Mental health and well-being scheme.
• Access to continued training.
• Development and progression opportunities.