Regional Service Manager - Remote

Overview

The Regional Service Manager is responsible for developing long-term relationships with customers and managing District Managers within their region to ensure successful delivery of services.

In Short

• Primary point of contact for customer relationships
• Manage schedules and assignments of District Managers
• Ensure compliance with safety standards
• Conduct quarterly data reviews with customers
• Participate in hiring and training new staff
• Forecast and track customer account metrics
• Implement and manage inventory controls
• Provide continuous support and training for new technologies
• Work with sales team to onboard new customers
• Maintain strong workplace relationships focused on customer satisfaction

Requirements

• High School Diploma or GED required, Associate Degree preferred
• Proficiency in Microsoft Office
• Strong communication and analytical skills
• Ability to work independently and organize work
• Experience in material handling industry preferred
• Attention to detail and accuracy
• Ability to work with diverse individuals
• Adaptability to a fast-changing environment
• Experience in customer relationship management
• Ability to develop and maintain strong workplace relationships

Benefits

• Remote work authorized with 40% travel
• Opportunities for professional development
• Supportive work environment
• Employee recognition programs
• Competitive salary and benefits