Regional Service Manager - Remote

Overview

Join BWH Hotels as a Regional Service Manager to enhance member value by providing operational, consulting, coaching, marketing, and related hotel support across a designated territory.

In Short

• Provide training and support to hotel personnel including owners and staff.
• Develop relationships and build trust with assigned hotels.
• Consult on hotel operations to improve performance.
• Conduct property visits and assessments for quality assurance.
• Facilitate field-training workshops focused on customer care.
• Promote Best Western resources and initiatives.
• Plan and schedule property visits effectively.
• Travel up to 80% domestically.
• Requires a valid driver’s license and proof of insurance.
• Not eligible for immigration sponsorship.

Requirements

• Minimum of 5 years hotel General Manager experience or equivalent.
• Multi-property management experience preferred.
• Bachelor’s Degree in Business Administration or Hospitality Management.
• Certified Hotel Administrator (CHA) preferred.
• Intermediate proficiency in Microsoft Office Suite.
• Strong presentation and training skills.
• Excellent organizational and time management skills.
• Self-directed and adaptable to new initiatives.

Benefits

• Medical/Dental/Vision available from day one.
• Vacation/Sick accruals start from day one.
• Paid company holidays and personal holidays.
• 401K with company contribution and match (U.S.).
• Employee discounts on hotels.
• Free financial and health wellness programs.
• Tuition Reimbursement.