Senior Implementation Engineer - Remote

Overview

As an Implementation Engineer, you will be responsible for setting clients up for long-term success on Clutch products by managing the implementation process for our Customers. You will drive the design, configuration, and delivery of Clutch’s platform.

In Short

• Responsible for managing the implementation process for customers.
• Drive design, configuration, and delivery of Clutch’s platform.
• Work closely with clients to ensure their success post-implementation.
• Collaborate with internal teams to align on project requirements.
• Lead client projects independently after initial onboarding.
• Utilize strong communication skills to engage with technical and non-technical stakeholders.
• Identify and communicate solutions to complex integration problems.
• Support the improvement of documentation and processes.
• Work with a fast-paced Professional Services team.
• Enjoy remote flexibility and a supportive work environment.

Requirements

• 5+ years of professional experience, ideally in a startup environment.
• 2+ years of experience integrating with web APIs.
• Experience with modern web frameworks (React, Node.js is a plus).
• Ability to read and understand code in multiple programming languages.
• Excellent written and verbal communication skills.
• Self-starter with strong problem-solving skills.
• Superior time management skills.
• Passion for working with people and explaining complex issues.
• Flexibility and adaptability to changing business needs.

Benefits

• Remote flexibility to work from anywhere.
• Twice a year off-site bonding with colleagues.
• 20 PTO days yearly and national holidays.
• Stock options as part of the compensation package.
• Budget for home office setup.
• Work trip budget for professional growth.