Senior Software Implementation Engineer - Remote

Overview

The Senior Software Implementation Engineer is responsible for the technical configuration of the Lumin Digital banking product and the conversion of data into the platform. This role involves consulting with clients on technical components from implementation kickoff through production launch and providing custom solutions using Lumin Digital’s SDK. The ideal candidate will bring a strong software technical background, analytical skills, and the ability to troubleshoot complex issues effectively.

In Short

• Configure the digital banking product during and after implementation to meet client needs.
• Serve as a technical advisor to clients and internal services teams throughout the implementation process.
• Collaborate with development, services, product, and support teams as part of cross-functional efforts.
• Create implementation documentation and task lists for digital banking features.
• Identify and lead improvements to organizational best practices to enhance delivery efficiency.
• Proactively identify and mitigate potential risks and issues affecting deadlines.
• Manage and support data conversion efforts for client launches, vendor changes, and mergers or acquisitions.
• Troubleshoot and resolve implementation issues, ensuring timely resolution.
• Support production operations by addressing technical challenges as needed.

Requirements

• Advanced implementation or development experience in digital banking or financial services.
• Knowledge of cloud-native technologies (e.g., Kibana, Docker, Kubernetes, AWS).
• Proficiency with microservice architecture.
• Strong experience using relational databases, including SQL.
• Proficiency with agile project management tools, such as JIRA.
• Strong communication and presentation skills.
• Ability to multitask, prioritize, problem solve, and work independently in high-pressure environments.
• Experience leading requirement-gathering meetings and providing estimates for custom requests.
• Ability to design, develop, document, and modify software systems.
• Strong peer review skills to ensure code quality and maintainability.

Benefits

• Opportunity to lead complex client implementations.
• Contribute to organizational best practices.
• Mentorship opportunities for junior team members.
• Minimal travel requirements (12 days or less per year).
• Collaborative work environment with cross-functional teams.