Senior Renewal Account Manager - Remote

Overview

As a Senior Renewal Account Manager, you will be responsible for owning and maximizing renewal value of Cloudflare’s largest Enterprise customers. You will do this by building and leveraging C-level relationships and presenting and articulating ROI with key stakeholders.

In Short

• Own and maximize renewal value for Enterprise customers.
• Build and leverage C-level relationships.
• Present and articulate ROI to stakeholders.
• Plan, forecast, and prioritize work effectively.
• Negotiate and execute renewal contracts.
• Engage customers throughout their lifecycle.
• Analyze data to identify opportunities.
• Drive alignment with the Sales team.
• Participate in customer touch points.
• Maintain long-term relationships with stakeholders.

Requirements

• 5+ years of experience in sales or renewal management.
• 2+ years of industry experience.
• Expertise in SaaS retention and sales process.
• Experience with senior or C-level stakeholders.
• Strong problem-solving skills.
• Excellent communication skills.
• Strong negotiation skills.
• Bachelor’s Degree or equivalent experience preferred.

Benefits

• Opportunity to work in a diverse and inclusive team.
• Support for personal and professional development.
• Engagement in meaningful projects that protect the free Internet.
• Access to a large-scale technology company with a mission.