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Applications Support Senior Analyst - AVP - Remote

Posted 2 weeks ago
DevOps / Sysadmin
Full Time
Worldwide

⚠️ This job is no longer available. Find available remote jobs here.

No Longer Taking Applications

Overview

Citi is a world-leading global bank providing a broad range of financial products and services. The Applications Support Senior Analyst will be part of a global production management team responsible for supporting core Global Spread Products applications.

In Short

  • Provide L1/L2 production management for mission-critical applications.
  • Drive stability, efficiency, and effectiveness improvements.
  • Work closely with development, Infra teams, and business support teams.
  • Analyze applications to identify risks and performance issues.
  • Develop a comprehensive understanding of application integration.
  • Provide technical support coverage and monitor application SLAs.
  • Perform controlled resolution of incidents and problems.
  • Champion stability initiatives for high availability.
  • Mentor junior analysts.
  • Engage in development tasks for automation and continuous integration.

Requirements

  • Experience in Application Support or Production Management.
  • Knowledge of UNIX, Oracle, and SQL Server.
  • Proficiency in scripting languages like Python and Shell.
  • Experience with JIRA and ServiceNow.
  • Strong analytical and communication skills.
  • Understanding of Fixed Income business is preferred.
  • Exposure to cloud computing platforms like AWS and Azure.
  • Knowledge of incident and change management procedures.

Benefits

  • 27 days annual leave plus bank holidays.
  • Discretional annual performance-related bonus.
  • Private Medical Care & Life Insurance.
  • Pension Plan.
  • Paid Parental Leave.
  • Employee Assistance Program.
  • Access to learning and development resources.
  • Hybrid working model (up to 2 days working from home).

No Longer Taking Applications

Citibank, N.A logo

Citibank, N.A

Citibank, N.A. is a leading global financial institution that provides a wide range of financial services, including banking, investment, and wealth management. With a strong commitment to information security, Citibank focuses on protecting its computer networks and corporate information from cyber threats. The company values innovation and compliance, ensuring that its security measures align with industry standards and regulations. Citibank offers competitive employee benefits and fosters an inclusive work environment, promoting equal opportunity for all applicants.

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